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Return & Refund Policy
Returns and Refunds
1.1. We value your satisfaction and aim to provide high-quality products and services. If you are not completely satisfied with your purchase, we are here to assist you.
1.2. To be eligible for a return and refund, please ensure the following conditions are met:
- The return request is initiated within 7 days from the date of product received.
- The product is unused, in its original packaging, and in the same condition as received.
- Proof of purchase (order number and receipt) is provided.
- Your name
- Order number
- Reason for the return
2.2. Our customer support team will guide you through the return process, including providing you with a return address for shipping the product back.
2.3. Please note that you will be responsible for covering the return shipping costs.
Inspection and Refund
3.1. Once we receive the returned product, we will inspect it to ensure it meets our return policy criteria.
3.2. If the returned product passes inspection, we will process your refund within 7 days from the date we receive the returned item.
3.3. The refund will be issued using the same payment method used for the original purchase, unless otherwise agreed upon.
Products that have been used or damaged by the customer will not be eligible for returns and refunds.
Changes to this Policy
6.1. We reserve the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.